• Wheeler True Value thrives on customer service
By Wayne Parham

The friendly staff of Wheeler True Value is knowledgeable on all hardware-related questions. Photo by Richard Brown.

Led by three senior members of the family, Wheeler True Value forges ahead while keeping old-fashioned customer service at the forefront.
The Warrenton hardware store has been in business under the direction of various members of the Wheeler family since 1935.
The three owners — Hal Wheeler, Al Wheeler, and Becky Wheeler — each play a different role but all are focused on the customers. But they are blanketed by Wheeler generations both older and younger.
Isabell Wheeler, mother of the three siblings, is 90 and still works at the store two days a week. Further down the family tree, Hal Wheeler’s daughter Brandi Shivers, works at the store. Al Wheeler’s son and daughter, Reed Wheeler and Christy Wheeler, also work at the store.
Despite a tough economy, Wheeler True Value is doing well, adding staff and a new supplier.

To read more on this story, see the Wed., Aug. 29, edition of The McDuffie Progress.





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McDuffie Progress